An IndiGo pilot has been accused of horrific verbal abuse and threatening a passenger and her elderly, wheelchair-bound mother on a Chennai-Bengaluru flight yesterday. In a deeply disturbing and shocking incident that took place after the plane landed at Bengaluru airport, the pilot – Jayakrishna – told the passenger – Supriya Unni Nair, a journalist – “we will teach you some manners will ensure you are detained and spend a night in jail”. The altercation broke out inside the plane after Ms. Nair asked for wheelchair assistance for her mother, a service she said “I always ask for and remind staff when we land” and one concerning which “all airlines have always been helpful”.
The harassment and threats went unchecked onboard the plane despite the presence of other passengers and flight attendants. It continued even though there was security personnel who rushed to the scene and in the presence of IndiGo ground staff and even into the arrival lounge of the airport.
In a detailed thread posted on Twitter early this morning, Ms. Nair detailed the disturbing incident as it happened, providing a detailed account of what happened. She also said the captain had threatened her with “dire consequences” if she posted this story on social media.
“Your captain on 6E-806 from Chennai to Bengaluru on January 13, Jayakrishna, threatened and prevent me and my 75-year-old diabetic mom from is embarking threatened to arrest us because we asked for wheelchair assistance,” she wrote.
